Fees apply for booking alterations and cancellations. Conditions apply
- Any alterations to booked dates will incur a $25 Club administration fee per change.
- For bookings cancelled more than 21 days in advance of the first night of booked accommodation, a credit will be issued less a $50 Club administration fee
- For bookings cancelled less than 21 days in advance of the first night of booked accommodation, no refund or credit will be issued unless all rooms of the lodge are occupied, in which case, a Club $50 administration fee will apply
- “No show”, your booking will be forfeited, no refund, no credit plus a $50 fee
- Asgaard participates in the Mt Hotham lift company snow guarantee policy. If there are fewer than three (3) lifts at Mt Hotham operational due to lack of snow two (2) days prior to the commencement of your stay at Asgaard you may elect to receive a credit or 100% refund of your prepaid accommodation.
- Documentary evidence must be provided to the Asgaard Committee if the cancellation or alteration is due to an emergency or medical issue.